Fees and Pricing
Full transparency — no hidden surprises when you choose Strong Space.
Session Duration
All sessions are 60 minutes.
If additional time is needed, your counsellor will let you know during the session and any extra time will be invoiced separately.
Session Fees
Our fees range from $170–$180 for a 60-minute session, depending on the counsellor and their experience.
Our rates are comparable to other industry-standard professionals with similar training across Australia.
Strong Space will preference Aboriginal and Torres Strait Islander folk as well as other marginalised communities when subsidised sessions are requested.
Session Payment
To secure your first appointment, a card payment is taken during the free 15-minute discovery call.
Ongoing sessions can be paid by BSB bank transfer or credit card.
We do not currently accept Mental Health Care Plans or private health insurance.
However, some clients choose to submit their paid Strong Space invoices directly to their own insurer to seek reimbursement independently. This is not something we administer.
FAQs
Everything you need to know before getting the help you deserve.
Can you help me set up and connect to online counselling?
Yes! We have a full online counselling setup guide on our website covering both Telehealth (video) and phone sessions step by step here.
Do you offer phone counselling?
Absolutely, and it's a strong preference for a lot of the men we work with.
Phone counselling is quick, flexible and effective.
No Zoom, no camera, no setup required.
Just find a quiet spot and wait for the call.
How quickly can I book in and get started?
Discovery calls are typically available same day or within 24 hours.
Sessions can be booked as early as the next day, with most clients getting started within one to two weeks depending on availability and preference.
Please note we are not crisis counsellors. If you or someone you know needs urgent support, please contact the relevant crisis services, a list of which can be found here.
How often should I attend counselling?
Attendance is entirely up to you and what feels right.
That said, the more consistently you show up, the faster you'll build rapport with your counsellor and start seeing results.
Strong Space works with clients on a weekly or fortnightly basis.
We also have capacity for ad hoc or one-off sessions for existing clients or those who have finished longer-term work and need occasional check-ins, subject to availability.
We don't offer monthly sessions.
On average, Strong Space clients attend nine sessions in total, though many continue with us for longer-term support.
What is your cancellation policy?
We require at least 24 hours notice to cancel or reschedule.
Cancellations made outside of 24 hours incur no fee.
Cancellations within the 24-hour window are charged the full session fee.
This is subject to counsellor discretion depending on the circumstances, and the full policy will be covered during your intake.
Do you offer face to face sessions?
We are an online-only service and do not offer face-to-face sessions.
If in-person therapy is your preference, we're happy to recommend suitable options.
All of this can be discussed in your free 15-minute discovery call.
I'm not sure what to expect or if we'll be a good fit.
That's completely understandable, and honestly, it's expected.
That's exactly what the free 15-minute discovery call is for.
It's a no-pressure conversation so you can get a feel for how we work, ask any questions, and decide if Strong Space is right for you before committing to anything.